Terms & Conditions
Welcome to ROVA BODY. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to these Terms & Conditions.
If you do not agree with these Terms, please do not use our website.
1. General
This website is operated by ROVA BODY. Throughout this website, the terms “we”, “us” and “our” refer to ROVA BODY.
By using our website or purchasing from us, you agree to comply with these Terms & Conditions.
You must be at least 18 years of age, or have the permission of a parent or guardian, to place an order.
2. Products
ROVA BODY sells cosmetic body adhesive products designed for external use only.
We make every effort to ensure product descriptions, images and pricing are accurate. However, colours, packaging and product appearance may vary slightly due to manufacturing updates, photography or screen settings.
We reserve the right to update or discontinue products without notice.
3. Product Safety
Our products are intended for cosmetic use only.
Before first use, we recommend performing a patch test 24 hours prior to application.
Discontinue use immediately if irritation, redness or discomfort occurs.
Our products are not intended to diagnose, treat, cure or prevent any medical condition.
By purchasing our products, you acknowledge that you are responsible for following all usage instructions.
4. Pricing & Payment
All prices are listed in Australian Dollars (AUD).
Prices may change without prior notice.
Payment is securely processed through the payment methods available at checkout.
By placing an order, you confirm that all information provided is accurate and complete.
5. Shipping
Shipping costs and delivery options are displayed during checkout.
Estimated delivery times are provided as a guide only and may vary due to postal delays, public holidays or circumstances outside our control.
Customers are responsible for ensuring their shipping address is correct before completing their order.
Please refer to our Shipping Policy for further information.
6. Returns & Refunds
Due to hygiene reasons, we cannot accept returns or exchanges on opened or used cosmetic products.
If your order arrives damaged, faulty or incorrect, please contact us within 48 hours of delivery with photographs of the issue.
Please refer to our Refund Policy for complete details.
Nothing in these Terms excludes your rights under the Australian Consumer Law.
7. Wholesale Orders
Wholesale pricing is available to approved stockists.
Minimum order quantities may apply.
Unless required under Australian Consumer Law, wholesale purchases are considered final sale.
Shipping costs for wholesale orders are calculated separately.
8. Intellectual Property
All content on this website—including logos, branding, product names, photographs, graphics, packaging designs and written content—is the property of ROVA BODY and is protected by applicable intellectual property laws.
No content may be copied, reproduced or used without our prior written permission.
9. Acceptable Use
You agree not to use this website for any unlawful or prohibited purpose, including but not limited to:
- Fraudulent activity
- Distributing malicious software
- Attempting to interfere with website security
- Collecting personal information without consent
- Violating any applicable laws
We reserve the right to restrict or terminate access where these Terms are breached.
10. Limitation of Liability
To the maximum extent permitted by law, ROVA BODY is not liable for any loss, injury or damage resulting from:
- Incorrect use of our products
- Failure to follow product instructions
- Allergic reactions where a patch test was not performed
- Delays caused by third-party shipping providers
Nothing in these Terms limits any rights you may have under the Australian Consumer Law.
11. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes become effective immediately upon publication on this website.
Continued use of our website constitutes acceptance of the updated Terms.
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: rovabeauty@gmail.com
Business Name: ROVA BODY
Location: Australia