Privacy Policy
At ROVA BODY, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Full name
- Email address
- Shipping address
- Billing address
- Phone number (where provided)
Payment Information
Payments are securely processed through trusted third-party payment providers.
ROVA BODY does not store or have access to your complete payment details.
Order Information
We may collect:
- Products purchased
- Order date
- Order value
- Delivery details
- Order history
Website Usage Information
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
This information helps us improve our website and customer experience.
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and protect our business
- Send marketing emails and promotions (only where you have opted in)
3. Marketing Communications
If you subscribe to our mailing list, you may receive:
- Exclusive offers
- Product launches
- Promotions
- News and updates
You can unsubscribe at any time by clicking the unsubscribe link included in our emails.
We do not sell your email address or personal information to third parties for marketing purposes.
4. Sharing Your Information
We only share your information where necessary to operate our business, including with:
- Payment providers
- Shipping and delivery companies
- Website hosting and e-commerce providers (including Shopify)
- Fraud prevention and security services
These providers only receive the information necessary to perform their services.
We never sell your personal information.
5. Cookies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyse website traffic
- Support the checkout process
You can disable cookies through your browser settings; however, some website features may not function correctly.
6. Data Security
We take reasonable steps to protect your personal information through secure systems and industry-standard security measures.
While we strive to protect your information, no method of online transmission or electronic storage is completely secure.
7. Your Privacy Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information where applicable
- Unsubscribe from marketing communications
- Ask how your information is used
To make a request, please contact us using the details below.
8. Children’s Privacy
Our website and products are not intended for children under the age of 18.
We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated effective date.
Continued use of our website indicates your acceptance of any changes.
10. Contact Us
If you have any questions regarding this Privacy Policy or would like to request access to your personal information, please contact us:
Email: rovabeauty@gmail.com
Business Name: ROVA BODY
Location: Australia